User Manual Overview
General Account Administration
Managing an Individual Account
Managing an Admin User Account
Processing an Application
Managing Tasks
    Tasks overview
    Create New Tasks
       Apply for an Exemption
       File a Complaint
       Request an Appeal
    Search for Tasks
    View Tasks
    Assign Tasks
    Act on Existing Tasks
    Change the Status of a Task
    Post Eligibility Verification Overview
Conducting Overrides
Working with Master Client Index (MCI) Numbers
Managing a Broker or Navigator Account
Managing an Employer or Employee Account
Plan Management
Viewing System Correspondence
System Questions
Glossary and Acronyms