User Manual Overview
General Account Administration
Managing an Individual Account
Managing an Admin User Account
Processing an Application
Managing Tasks
    Tasks overview
    Create New Tasks
    Search for Tasks
    View Tasks
    Assign Tasks
    Act on Existing Tasks
       Act on Renewals
       Act on Appeals
       Act on Complaints
       Act on Exemptions
       Act on Unverified Information (Medicaid and QHP)
       Act on Special Enrollment Eligibility
       Act on Resubmit Application
       Act on Unverified Information PEV
    Change the Status of a Task
    Post Eligibility Verification Overview
Conducting Overrides
Working with Master Client Index (MCI) Numbers
Managing a Broker or Navigator Account
Managing an Employer or Employee Account
Plan Management
Viewing System Correspondence
System Questions
Glossary and Acronyms